Last week we have made some changes to our e-mail network. As part of these changes we are using a new e-mail relay server – relay.yabuadsl.be. You can use this server for your mail applications to send out e-mails. Usually these changes won’t be noticeable. We were able to solve the problems that a few of our customers had experienced in the past.

We have recently found out that some of our customers are using password verification for the outgoing e-mails. When this option is enabled in your account then it’s possible that you won’t be able to send out e-mails. The simple solution to this is to switch off the outgoing e-mail username/password verification at your e-mail software. If you have any difficulties doing this please contact us at our service desk help lines – 011 988 107. Please note that this solution will be only active at your outgoing mail server (SMTP). The POP3, IMAP and/or the Webmail should not be changed but left as it is configured.

You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.