Wednesday January 20th, 2010 at 14:38 UTC | Posted by Team Operations
Due to a general service interruption in the Ghent and Oostend regions a range of DSL connections lost access to the internet at this moment. Technicians are aware of the problem and are on-site to solve the problem a.s.a.p.
Our apologizes for any inconvenience caused.
[update] this issue was solved around 15.00 cet
Thursday December 10th, 2009 at 14:05 UTC | Posted by Team Operations
Due to a general service interruption in the Ghent region a range of DSL connections lost access to the internet at this moment. Technicians are aware of the problem and are on-site to solve the problem a.s.a.p.
Our apologizes for any inconvenience caused.
[update] the problem was solved in the afternoon
Saturday November 14th, 2009 at 20:09 UTC | Posted by Team Operations
We have received several complaints last week about a high latency on Belgium DSL connections. These problems can cause for example web pages not to load and time out, and email messages not to come in. These problems can occur on DSL connections in the regions of Antwerp, Limburg and Flemish-Brabant.
The cause of these problems is situated on the ethernet backbone. The supplier is urged to take appropriate actions to implement a solution a.s.a.p.
Our apologizes for the inconvenience.
Friday January 9th, 2009 at 10:05 UTC | Posted by Team Operations
The ADSL+ packages are now also available in a big part of the city Ghent. More info about the available packages can be found on our website 24mb.be.
Friday August 29th, 2008 at 21:02 UTC | Posted by Team Operations
The 9 and 12 mbps upgrades can be ordered from now on at the Yabu Serviceweb for Yabu ADSL customers in Belgium. This upgrade will become available the upcoming period for a big part of Belgium. Because this upgrade is not everywhere direct availble yet you need to keep longer delivery times in mind.
The upgrade can be ordered now for a few adsl subscription types. You can place the request by logging into the Yabu Serviceweb, go to the packages, open your adsl package and click the ‘request 9/12mbps upgrade’ link. You will find futher instructions and information in there.
The upgrade can be requested for the subscription types: Only 50, Only 100, Basic (Plus), Extra (Plus), Extreme en Fixed (Plus).
Please note: This upgrade is not free of charge, all information can be found on the Yabu Serviceweb.
Tuesday August 26th, 2008 at 11:15 UTC | Posted by Team Operations
we received reports of difficulties with the connections in Belgium. Team Operations is working on full speed to diagnose the problem and solve it.
Our appologizes for any inconvience caused.
[update 12:50] the problems are solved, thank you for your patience
[update 13:05] It can be, in order to get the connection working again, that you need to reboot your modem to let it reconnect to the network.
[update 14:15] there are still ongoing problems on the network, the technicians are working on the fix. our appologizes for the inconvience.
[update 14:30] all connections should operate as normal again, in the mean time the technicians are working on a final solution to prevent these problems. we keep you posted as soon as there is news on this.
[update 15:15] possible connection drops are reported between 15:12 and 15:14 CET. the cause of the problems is known by the technicians, they are working on a final solution. because work has to be done on the network, a reboot of a unit may cause possible connection drops. this is necessary to solve the cause of the problems.
Thursday June 5th, 2008 at 12:17 UTC | Posted by Team Operations
This year we will expand the covererage of our Yabu ADSL2+ packages. Yabu ADSL2+ is already available in lot of cities. We will keep expanding the coverage area this year. Hereby the complete list of cities with the current availabillity: (the bold printed cities indicate that Yabu ADSL2+ is allready available)
The above list with cities is complete. This list is equal to list our servicedesk is using. To check if the ADSL2+ packages will be available soon in your region, please do the line check on the Yabu ADSL website.
Of all cities where we allready know a date off it is added behind the city name. The expected date of the other cities is not known yet. There is no order of connecting or more date information available then the above at the servicedesk. All above cities are planned to be connected to the ADSL2+ network before the end of this year.
Tuesday June 3rd, 2008 at 13:22 UTC | Posted by Team Operations
This year we will expand the coverage of our ADSL2+ packages. We expect to be able to make the ADSL2+ available in the following cities before the end if this year:
Alken- Antwerp (August 2008)
- As
- Berchem (August 2008)
- Beringen
- Bilzen
- Borgerhout
- Borgloon
- Bree
- Deurne
- Diepenbeek
- Haasrode
- Hamont
- Hasselt (August 2008)
- Hechtel
- Helchteren
- Heusden
- Geetbets
- Gelinden
- Genk (August 2008)
- Ghent (August 2008)
- Kessel-Lo (May 2008)
- Kinrooi
- Kortessem
- Lanaken
- Landen
- Lanklaar
- Leuven (December 2007)
- Leopoldsburg
- Lier (August 2008)
- Lommel
- Maaseik
- Maasmechelen
- Mechelen (August 2008)
- Meeuwen
- Neeroeteren
- Neerpelt
- Oostend (August 2008)
- Opglabbeek
- Peer
- Riemst
- Sint-Truiden (May 2008)
- Tongeren
- Wilrijk
- Zolder
- Zonhoven
- Zoutleeuw
The above list with cities is compleet. This list is equal to list our servicedesk is using. To check if the ADSL2+ packages will be available soon in your region, please do the line check on the Yabu ADSL website.
Of all cities where we allready know a date off it is added behind the city name. The expected date of the other cities is not known yet. There is no order of connecting or more date information available then the above at the servicedesk. All above cities are planned to be connected to the ADSL2+ network before the end of this year.
Friday May 2nd, 2008 at 17:48 UTC | Posted by Mark Withoos
In July we will launch a new upgrade option to our Yabu ADSL connections. It applies to the Basic, Extra and Fixed subscription packages. This speed upgrade will be most likely provided as an add-on package upon your current subscription. The exact implementation is not yet determened, when there is more news about this we will post it immediatly on the blog.
It will be possible to upgrade the Basic and Extra subscriptions to 9.0 mbps and 12mbps. The Fixed packages can be upgraded to 12 mbps.
The speed upgrades will be available in 85% of the Belgium areas, the technology is based on ADSL2+.
As written, the speed upgrade will be an extra option. The prices, the exact regions where it will be available and the exact date when we will start offering these packages are not clear yet. Also our customer service can not answer these questions yet. As soon as we know more details, we will post it on the blog.
ADSL2+ packages are already available in Kessel-Lo, Leuven and Sint-Truiden. These packages are available for pre-ordering in Antwerp, Berchem, Gent, Hasselt, Lier, Mechelen and Oostende. The cities named for pre-ordering will be connected in August.
Tuesday March 25th, 2008 at 16:39 UTC | Posted by Team Operations
The ADSL2+ coverage will expand to the cities of Antwerp, Gent, Hasselt, Lier, Mechelen and Oostende. Pre-ordering will start in April. Delivering of connections in this area is expected to start around August 2008.
ADSL2+ is allready available in the city of Leuven. And is available in pre-order for the cities Kessel-Lo and Sint-Truiden.
We will keep expanding the coverage in the next months. Please visit the blog to see the latest updates on this. We will post it immidiatly when we know for sure when we start in a new area.
If you want to know if ADSL2+ is available at your address. Please visit the website and do the availabillity test. At this moment we have 3 subscribtions available: Yabu ADSL2+ Fast, Yabu ADSL2+ Power and Yabu ADSL2+ Unlimited.
